MAKE IT FIT AND MAKE IT LAST - OUR TAILOR AND REPAIR SERVICE
We’re focused on becoming the most responsible version of ourselves. We’re not perfect but committed to making better choices every day, minimising our social and environmental impact across the entire business. Working towards a way of creating fashion that is better for people and the environment is not only about looking forward but is also about looking back to a traditional, smaller scale means of ensuring our clothes last a lifetime.
At GANNI, we champion craftsmanship and that’s why we’re bringing you FREE seamless and high quality tailoring and repairs to ensure your items can be loved for longer.
The secret to long-lasting clothing begins with finding your perfect fit, caring for your items and repairing them when the time comes. Just choose your item, select your service and let our partner SOJO collect and deliver your loved item back to your door.
HOW DOES IT WORK?
CHECK YOUR ITEM
Enter your postcode and select your item.
Select a service from our list and describe what you need done.
WE COLLECT AND DELIVER
Zero emission riders collect and return the repaired item to your door in 3-5 days.
WHO IS SOJO?
SOJO is the clothing alterations and repair platform for people and businesses, built on the belief that a sustainable fashion future is possible. We’ve now partnered with SOJO to offer bespoke tailoring and repairs on your GANNI items.
HOW LONG WILL IT TAKE?
Slow fashion, fast turnaround. SOJOs riders deliver your item back to your door within five days, just choose a time that works for you and their friendly riders will collect and drop your item at your door. If you would like to change the date or time of your collection or drop off please contact SOJO as soon as possible at email@example.com and they will do their best to accommodate your request.
WHAT SERVICE DOES SOJO OFFER?
When using the online booking flow, customers will be shown all our tailoring and repair options. If tailoring your item, we also include instructions and videos for matching their items (e.g. providing a pair of trousers with the correct fit on your waist as a sample for our in-house tailors to match) or to pin items to the desired specification. When in doubt, SOJOs team of experts are standing by and will respond swiftly to all email enquiries at firstname.lastname@example.org.
WHERE DOES SOJO OPERATE?
At this time, we are able to offer our services within Zones 1-3 in London. We understand that this may not be convenient for everyone so will be expanding GANNI: Fitted by SOJO nationwide to the UK very soon - sign up for our newsletter to stay up to date on our expansion.
HOW SHOULD I PACKAGE MY ITEM?
When the SOJOs rider arrives to collect your clothes, all you need to do is hand them over! They will then carefully place them into your reusable SOJO package and label them with your order number. SOJO understands that your GANNI pieces are important to you, and treats them with the utmost care and respect.