TAILORING & REPAIRS
Tailor and repair your clothes for free with SOJO - We've partnered with SOJO to offer you a free tailoring and repairs service, so you can love your GANNI clothes for longer
WHO IS SOJO?
SOJO is the clothing alterations and repair platform for people and businesses, built on the belief that a sustainable fashion future is possible. We’ve now partnered with SOJO to offer FREE bespoke services on your GANNI items.
WHERE DO YOU OFFER SOJO?
SOJO’s services are available for all our UK customers. SOJO provides a door-to-door collection and delivery service in London and a postal service nationwide.
HOW LONG WILL IT TAKE?
In London, SOJOs riders deliver your item back to your door within five days. If based elsewhere in the UK, you can expect your items to be returned within seven days. If you would like to change the date or time of your collection or drop off please contact SOJO as soon as possible at firstname.lastname@example.org and they will do their best to accommodate your request.
WHAT SERVICES DOES SOJO OFFER? HOW DO CUSTOMERS COMMUNICATE THE SERVICE THEY WANT FOR THE GARMENT?
When using the online booking flow, customers will be shown all our service options. When tailoring your item, we also include instructions and videos to match your items (e.g. providing a pair of trousers with the correct fit on your waist as a sample for our in-house tailors to match) or to pin your items to the desired specification. When in doubt, SOJOs team of experts are standing by and will respond swiftly to all email enquiries at email@example.com
HOW SHOULD I PACKAGE MY ITEM?
For London customers, when your SOJO rider arrives to collect your clothes, all you need to do is hand them over. They will then carefully place them into your reusable SOJO package and label with your order number.
For customers elsewhere in the UK, box or package your order, print your label and drop-off your package at any of the 6,000+ DPD drop-off locations in Great Britain. Find your nearest or most suitable here.
SOJO understands that your GANNI pieces are important to you, and treats them with the utmost care and respect.
We’re focused on becoming the most responsible version of ourselves. We’re not perfect but committed to making better choices every day, minimising our social and environmental impact across the entire business. Working towards a way of creating fashion that is better for people and the environment is not only about looking forward but is also about looking back to a traditional, smaller scale means of ensuring our clothes last a lifetime.
At GANNI, we champion craftsmanship and that’s why we’re bringing you FREE seamless and high quality tailoring and repairs to ensure your items can be loved for longer.
The secret to long-lasting clothing begins with finding your perfect fit, caring for your items and repairing them when the time comes. Just choose your item, select your service and let our partner SOJO collect and deliver your loved item back to your door.