Delivery

Delivery information and shipping prices

In below table you will find information on delivery countries, lead times and prices. We currently ship to 27 European countries with the exception of certain areas and outermost regions of EU. Please view Ganni's Terms & Conditions, which apply to all shipments.

Orders submitted before 10am are usually shipped on the same day. Orders placed later are dispatched on the following day. This applies only to business days, which are Monday to Friday excluding Danish public holidays. Delivery times are estimates and should be used as a guide.
Country Lead time Price Free shipping above
Austria 2 - 3 business days 9.5 EUR 190 EUR
Belgium 2 - 3 business days 9 EUR 190 EUR
Bulgaria 3 - 5 business days 20 EUR -
Croatia 3 - 5 business days 20 EUR -
Czech Republic 3 - 5 business days 11.5 EUR -
Denmark* 1 - 3 business days 35 DKK 1200 DKK
Denmark ship to store 1 - 3 business days 29 DKK 1200 DKK
Estonia 3 - 5 business days 11.5 EUR -
Finland* 3 - 5 business days 9.5 EUR 200 EUR
France* 3 - 5 business days 12 EUR 200 EUR
Germany* 2 - 3 business days 7 EUR 160 EUR
Greece 3 - 5 business days 20 EUR -
Hungary 3 - 5 business days 20 EUR -
Ireland 3 - 4 business days 14 EUR 200 EUR
Italy* 2 - 3 business days 12 EUR 200 EUR
Latvia 3 - 5 business days 11.5 EUR -
Lithuania 3 - 5 business days 11.5 EUR -
Luxembourg 3 - 5 business days 9.5 EUR 100 EUR
Netherlands* 2 - 3 business days 9 EUR 190 EUR
Norway* 3 - 7 business days 55 NOK 1400 NOK
Poland 3 - 5 business days 10 EUR -
Portugal 3 - 5 business days 11.5 EUR -
Romania 3 - 5 business days 20 EUR -
Slovakia 3 - 5 business days 20 EUR -
Slovenia 3 - 5 business days 12 EUR -
Spain* 4 - 5 business days 14 EUR 160 EUR
Sweden 3 - 5 business days 65 SEK 1500 SEK
United Kingdom* 3 - 5 business days 5 GBP 140 GBP
Countries marked with an asteriks (*) are subject to delivery exceptions. Please see the paragraph titled Delivery in our Terms & Conditions for complete information.All prices specified above include taxes and duties. Free shipping thresholds are applied upon checkout.

Shipping methods

We provide a number of shipping methods, depending on the shipping country selected. If delivery is made to either a work or home address, the carrier will need a signature from you or another person, who is eligible to receive the parcel.

Germany

In Germany your order will be delivered by DHL to either a home or work address. If the parcel is shipped to a work address and delivery can not be completed, DHL will leave contact details for you to call and arrange a new delivery time. If the parcel is shipped to a home address and no one is available to receive it, DHL will leave a note informing you of the service point, where the parcel may be redeemed.

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and United Kingdom

In these countries your order will be delivered by GLS to either a home or work address. If the delivery can not be completed, GLS will leave contact details for you to call and arrange a new delivery time.

Denmark

In Denmark, you have three options.
  • 1) You can choose home or work delivery by PostNord. If you go for this method and delivery can not be completed, the parcel may be redeemed at the nearest postal office. PostNord will leave a note with information.
  • 2) You can also select GLS Denmark to deliver your order to a ParcelShop near you. In this case you will receive a SMS when it arrives.
  • 3) Finally you can choose to have your order shipped to one of the stores listed below. The store will contact you via email when your order has arrived. Please bring identification and the order receipt, which you received via email, when you collect. You have 14 days to collect your order after which it will be returned to our warehouse. You may select delivery to one of the following stores:
Copenhagen
Store Regnegade 12
1110 Copenhagen K
Tel. 20 88 53 11
Monday to Friday 10.00 - 17.30
Saturday 10.00 - 16.00

Gl. Kongevej 82
1850 Frederiksberg C
Tel. 41 78 47 80
Monday to Friday 10.00 - 18.00
Saturday 10.00 - 16.00

Østerbrogade 50
2100 København Ø
Tel. 22 20 02 85
Monday to Friday 10.00 - 18.00
Saturday 10.00 - 16.00
Waterfront
Tuborg Havnevej 4-8
2900 Hellerup
Tel. 20 92 89 00
waterfront@ganni.dk
Monday to Friday 10.00 - 19.00
Saturday 10.00 - 17.00
Sunday 11.00 - 16.00

Århus
Guldsmedgade 23
8000 Århus C
Tel. 86 19 29 59
aarhus@ganni.com
Monday to Thursday 10.00 - 18.00
Friday 10.00 - 19.00
Saturday 10.00 - 16.00

Odense
Vintapperstræde 19
5000 Odense C
Tel. 35 10 97 00
odense@ganni.com
Monday to Wednesday 11.00-17.30
Thursday and Friday 11.00-18.00
Saturday 10.00 - 16.00

Sweden

Your order will be delivered by PostNord to either a work address or a service point. If the order is shipped to a work address and delivery can not be completed, PostNord will leave a note informing you of the service point, where the parcel may be redeemed. If you choose to have the order delivered to a service point, you will receive a SMS, when the package has arrived.

Norway and Finland

Your order will be delivered by Bring to either a work address or a service point. If the order is shipped to a work address and delivery can not be completed, Bring will leave a note informing you of the service point, where the parcel may be redeemed. If you choose to have the order delivered to a service point, you will receive a SMS, when the package has arrived.

Order status

When your order has been dispatched you will receive a shipping confirmation via email. This email serves as your receipt and it also provides you with a tracking link, which enables you to follow your shipment. Please note that it may take up to 24 hours from the time you received it before the link is active. You can also check the status of your order on our website. If you have an account, just log in and see tracking information in the "Order" section. If you do not have an account, you can use the Check Orderfunctionality. You are also welcome to contact us, if you need help localizing your order.